About the opportunity
Who we are
N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.
We are seeking an experienced Senior Associate Outsourcing Management to join our Central Outsourcing Management team. The Central Outsourcing Management team is a ‘second line of defense' function and is responsible for: establishing the guidelines & standards, training & education, monitoring & controlling, & reporting to management. The successful candidate will have a direct hand in shaping the future of this function and contribute to the success of the overall organization.
- Interact with company-wide stakeholders by supporting and catering out the Third Party Risk Assessment process
- Ensure Third Party Risk Re- Assessment Process is completed
- Ensuring the Outsourcing Register is up to date
- Support the implementation of the outsourcing methodology as well as the associated tools, templates, reporting standards and escalation processes
- Support the department in defining the relevant key performance indicators, key risk indicators and relevant reporting
- Support the monitoring of the regular performance evaluation of the departments based on defined KPIs and KRIs
- Carry out 2nd level controls and sample testing
- Support the set up of contingency plans as well as exit & termination strategies by the department and actively monitor any further need for action
- Prepare and continuously update training materials
- Ensuring timely reporting of the SLAs and KRIs across all business lines
- Review contracts for relevant regulatory clauses
What you need to be successful:
Background:
- A Bachelor's or Master's degree in Business Administration, Economics, or other relevant areas
- Experience in Sourcing, Vendor Risk, Risk Management, Outsourcing management
Skills:
- Strong analytical and conceptual skills, creativity, critical thinking, as well as ability to identify problems and propose solutions
- Excellent communication skills both on technical and on managerial level
- Keen in building up in-depth knowledge of banking regulation and common industry standards
- Hands-on approach and eagerness to tackle new topics while demonstrating a quick grasp in conceptual project work and strategic thinking
- Fluency in English is required, fluency in German is a plus
- Strong topic ownership and bias for action
- Critical thinking and drive to improve the status quo
- Passion for risk management, internal controls, and complex problem-solving
- Both attention to details and strong conceptual thinking
- Flexibility in a fast-changing and agile environment
- Actively help yourself and the team to be successful
- Will to continuously learn and act upon direct feedback
- Accelerate your career growth by joining one of Europe's most talked about disruptors .
- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Additional day of annual leave for each year of service.
- A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
- A relocation package with visa support for those who need it.
Equal Opportunities:
We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.
We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination.
